Backing up the On Premise Edition of 2X MDM

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Whether preparing to migrate the On Premise Edition of 2X MDM to a new server or simply perform a routine backup of the current instance, this article outlines the important files and database schema’s which are necessary to include in this backup.

NOTE: If you plan on upgrading to a new build of 2X MDM, ensure the sever meets the system requirements found here.

List of things to do

  1. Backup 2X MDM database schema’s.
  2. Retain copy of Config and Keys files.
  3. Retain copy of the data folder.

1. Backup 2X MDM database schema’s

Backing up the On Premise Edition of 2X MDM

Run Microsoft Server Management Studio and connect to the 2X MDM database. Once connected, expand the ‘Databases’ tree and select to backup the ‘mdm‘ and ‘sys_support‘ schema’s.

2. Retain copy of Config and Keys files1

Next, make a copy of the config.xml and keys.xml files which by default are stored under the following directory C:ProgramData2X MDMSettings. Note that ‘ProgramData’ is hidden by default and folder options must be set to show hidden files.

3. Retain copy of the data folder


Finally, make a copy of the contents of the data folder. By default this folder is C:ProgramData2XMDMUsers and stores 2X MDM account settings. Confirm this directory from the 2X MDM Server User Interface > Settings > ‘Data Folder‘ textbox.

Sean Bianco is the marketing documentalist and technical writer at Parallels. With a bachelor’s degree in Information Technology and Networking and a three year background in software quality assurance testing and usability engineering, Sean is a subject matter expert in mobility and smartphone, app and device management. He is well-versed in developing technical articles and determining market trends. His excellent analytical and problem-solving skills, with emphasis on understanding relationships between technical problems, result in sound and effective business solutions.