Configuration Tips when Dealing with BYOD Devices

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In most cases, devices connected to a 2X MDM account are company owned or follow the BYOD scheme. Although BYOD users accept the benefits of managing email accounts, Wi-Fi networks and applications through 2X MDM, location tracking and call log monitoring are often a harder pill to swallow.

Address these concerns by creating a BYOD Policy, fine-tuned to provide the BYOD user with control over the client app, reduce 2X MDM’s impact on battery life and also maintain privacy.

First, create a BYOD policy according to the next steps:

  1. Log in to the 2X MDM portal.
  2. Go to ‘Group Policies’.
  3. Click ‘Add’.
  4. Define the group name as ‘BYOD Policy’.
  5. Click ‘Add’.

Fine-Tune BYOD Policy

Configure the default group policy for BYOD devices or assign these new devices to the ‘BYOD’ group according to the next steps:

BYODGroupPolicy

Go to the ‘Devices’ node and select one or more devices. Click ‘Assign to Group’ and select ‘BYOD’.

Next, from the BYOD policy, select the ‘Android Policy’ tab to adjust policy settings for Android devices or the ‘iOS Policy’ tab to adjust iOS policy settings for the BYOD policy.

Android                                               iOS

Tip 1 – Control

Administrator Settings

1. ‘Administrator Settings’- Adjust these options to allow the user to log off from the 2X MDM server or even close the 2X MDM client app altogether.

User Settings

2. Enable ‘Allow user to manage client’- Enables configuration options on the 2X MDM client such as ‘Popup messages’, ‘Map mode’ and ‘Send location updates’.

Tip 2 – Privacy

Device History Settings

3. Disable ‘Device History Settings’- Location updates and call logs will not be saved and not be view-able by the 2X MDM account administrator.

Tip 3 – Battery Life

 

2X MDM Location Provider Settings4. Location Provider Settings:

  • Location update interval: X
  • Minimum location update distance- 50

Increase the ‘location update interval’ value to reduce battery consumption.  This value will also decrease the frequency that location updates will be sent to the 2X MDM server. The value in this example has been set to communicate with the server once a day.

5. Click ‘Save’ to apply these settings to devices added to the BYOD group policy.

Congratulations, with the above tips, you are able to address any concerns raised by BYOD users!

Sean Bianco is the marketing documentalist and technical writer at Parallels. With a bachelor’s degree in Information Technology and Networking and a three year background in software quality assurance testing and usability engineering, Sean is a subject matter expert in mobility and smartphone, app and device management. He is well-versed in developing technical articles and determining market trends. His excellent analytical and problem-solving skills, with emphasis on understanding relationships between technical problems, result in sound and effective business solutions.