Nowadays workers have a lot of autonomy: with the help of modern technology, professionals can now work from home, on the road or anywhere. More than 1.3 billion people work away from their desks. A mobile workforce can be an extraordinary resource for a company, but it poses threats as well: data security, technological limitations and control over remote employees.
Mobile Workforce: Technological Limitations
To maintain a good level of productivity, remote workers need to have access to their files and applications. VPN tunnels and dedicated mobile apps are not enough to guarantee a satisfactory level of service. The diffusion of the smartphone and the BYOD culture force companies to consider different devices and OSs for dedicated apps development. To embrace the advantages of a mobile workforce, users need an easy solution which allows access to applications and data at one go.
2X RAS provides best-in-class support for your mobile workforce, from anywhere and using any device. It guarantees that the remote user will have the same working experience in an airport as at headquarters. 2X RAS uses virtualization technology and RDP connections to create a bridge between the corporate server farm and the device, delivering any applications, remote desktop or data. 2X RAS is easy to use and manage: an application can be published for the user from any server (Windows server, VMware or Citrix) within a few minutes.
Mobile Workforce: Data Security
Having a mobile workforce also means that corporate data will leave the company perimeter. Only last year, more than 35000 devices were lost at Heathrow Airport alone. If the information saved on lost devices is available to finders, data security is strongly at risk.
2X RAS reduces the risk of data leakage to zero, because the information never leaves the server farm. The device – through the secure RDP connection – receives only a projection of what is happening on the server. When the connection is closed, no sensitive data remain anywhere on the device, not even in temp files. The 2X solution leverages SSL to deliver a secure, fast and reliable mobile workforce experience. 2X RAS retrieves user rights policies from Active Directory to guarantee compliance and simplify the process.
Mobile Workforce: Control And Support
It is a challenge to manage a team remotely, but the economy is moving in this direction and managers and companies need to adapt. Technical support, engagement and motivation are the keys to maintaining the productivity of the mobile workforce at peak levels. Technical issues occurring remotely are difficult to solve and could cause delays in production.
2X RAS monitoring and control tools allow you to verify the activity of your mobile workforce in a very detailed manner, including applications used, time of usage and connection. For performance visibility, each layer is monitored so that administrators know what’s working and what isn’t. 2X RAS enables instant, secure and trouble-free connections between remote computers anywhere. 2X Shadowing (remote assistance) allows technicians to offer assistance to any local device; the technical support team can connect to the device and manipulate it with the same agility as though sitting in front of it.
Mobile Workforce: Conclusion
Businesses need to extract maximum benefit from the mobile workforce approach. However, it is important to select a technology capable of dealing with all the challenges of this new way of working. 2X RAS offers companies a complete solution for their workforce mobility needs. The risk of data leakage is null considering that no data are saved on users’ local machines; instead, everything is centralized in the server farm. Applications and Remote and Virtual Desktops are delivered to any user seamlessly. Remote assistance and reporting reduce monitoring complexity, and the IT administrator can offer the same support to remote users as at HQ.
About 2X Software
2X Software is a global leader in virtual desktop, application delivery and mobile device management solutions. Thousands of organisations worldwide trust in the reliability and scalability of 2X products. 2X offers a range of solutions to make every organisation’s shift to cloud computing simple and affordable.The company’s product line includes the award-winning 2X Remote Application Server (2X RAS), providing platform-independent virtual desktop, application delivery and integrated thin client management from a single software package to any modern operating system, as well as to mobile devices including smartphones and tablets. 2X Mobile Device Management (2X MDM) offers a complementary (or stand-alone) solution that enables 2X Software’s customers to monitor and manage corporate and employee-owned mobile devices. With 2X MDM, customers will be able to track their devices and remotely lock or delete data if a device is lost or stolen. In addition, organisations will be able to monitor mobile devices for malware and remove inappropriate apps. For additional information, visit www.2x.com or contact Giorgio Bonuccelli by email (Giorgio.Bonuccelli@2x.com) or phone (+356 2258 3800).