Remotely Control Android Devices and Remove Data with 2X MDM

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Confirm that Email and Exchange account information was successfully removed  or directly delete data using the 2X MDM Remote Control feature according to the steps below.

Delete Attachment

  1. Go to the ‘Remote Control’ node.
  2. Select a device.
  3. From the ‘Remote Control’ interface, click ‘File Manager’.
  4. Scroll down the directory list and click ‘sdcard’.
  5. From the right hand page, locate and double click ‘Downloads’.
  6. Select the data you would like to delete and click ‘Delete’.

A delete confirmation dialogue box shall pop up. Click ‘Delete’ to confirm deletion of the selected files.

Sean Bianco is the marketing documentalist and technical writer at Parallels. With a bachelor’s degree in Information Technology and Networking and a three year background in software quality assurance testing and usability engineering, Sean is a subject matter expert in mobility and smartphone, app and device management. He is well-versed in developing technical articles and determining market trends. His excellent analytical and problem-solving skills, with emphasis on understanding relationships between technical problems, result in sound and effective business solutions.