How to Manage Exchange Server Accounts on your Android Devices

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The Aquamail client is required to configure Exchange accounts to Android devices and the installation request may be automated on new devices according to the steps found here.

Add Exchange Account

Configure an Exchange account according to the instructions below:

Add Exchange account

  1. Login to the 2X MDM Portal.
  2. Navigate to the ‘Devices’ node and select a device.
  3. Click the ‘Exchange’ tab.
  4. Click ‘Add Account’.

Add Exchange Account


5. You shall be prompted to fill in the below details:

  • Description: Enter account description
  • Server: Enter Exchange server IP/ FQDN
  • Email Address: Enter Exchange account
  • Domain: Enter Exchange server domain
  • Username, Password: Enter Exchange account username and password
  • SSL: Enable if SSL if required

6. Click ‘Add’ to add the account.

The Exchange account will now be pushed out to the AquaMail client on your device and Exchange account automatically configured.

Adding Exchange Account through Group Policies

Alternatively, this process may be automated using the ‘Default’ group policy. Newly connected devices are automatically added to this group policy and configured Exchange accounts pushed out to these devices.

Add Exchange account Group Policy

To add an Exchange account to the default Group Policy, follow the next steps:

  1. Navigate to the ‘Group Policies’ node
  2. Select a group policy
  3. Click the ‘Exchange’ tab
  4. Click ‘Add Account’

Moreover, once a device is assigned to a different group policy, the ‘Default’ group Exchange accounts shall automatically be removed from that device and Exchange accounts from the new group instantly applied.

Remove an Exchange account according to the steps found here.

Sean Bianco is the marketing documentalist and technical writer at Parallels. With a bachelor’s degree in Information Technology and Networking and a three year background in software quality assurance testing and usability engineering, Sean is a subject matter expert in mobility and smartphone, app and device management. He is well-versed in developing technical articles and determining market trends. His excellent analytical and problem-solving skills, with emphasis on understanding relationships between technical problems, result in sound and effective business solutions.

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  • paginilla

    Hi, I’m trying to setup a policy to setup an exchange account on an android device (not Samsung) Acer E380. The sync allways fails. I’ve read something about that this setup only works on samsung devices but this is not my case.
    Is there any way to setup a connection thru an android phone to sync contacts and calendars from an exchange server thru policies???.

    I’m lost with this problem.

    Thanks in advance

    • Sean Bianco

      Hi there,

      Thank you for your feedback. In order to set up an Exchange account, the Aquamail client must first be installed on the device to be able to push the config from 2X MDM.

      This process does not vary between different Android device Manufacturer models. Syncing with Exchange contacts/ calenders is not currently possible.